5

Great customer service and amazing job!

Thanks so much Lissette for leaving us this wonderful review! It was a pleasure meeting you and serving you!

- Island Car Care Corp
5

Danny is great. He has been taking care of my car for the past 5yrs. I have a 2014 Nissan Versa & over the years he’s done breaks, break pads, rotors, numerous oil changes, and many other things. I won’t let anyone else touch my car but him. Even recently, I started having some transmission problems and he walked me through everything needed with pricing. He gave me his professional advice on how to proceed & that put my mind at ease. I appreciate Danny and his crew because they keep my car safe on the road while I travel to & from with my babies. Thank you & see you soon.

Thank you so much Eulalia! You're so kind and we are very grateful for your trust us! We thank you for all the years of loyalty and we are deeply grateful for this meaningful review! This is what makes our job worthwhile, helping great people like you! Thank you so much and see you next time.

- Island Car Care Corp
5

My overall experiences related to repairs & maintenance of my cars at Island Car Careover the years, is something that I can't compare. Keeping an old car is a challenge especially when it start to breakdown! My 2002 Toyota Land Cruiser must have been junked or donated long time ago but when it was accidentally brought by AAA to Island Car Care after a brake failure 3x. Danny, the owner didn't waste time to explain all the necessary repairs required. I gambled for another time although I know it will cause a burden on my pocket. He patiently guided me thru, with guarantee that eventually will increase the value of the car. Years passed by since then, it's amazing the power of this car continue to improve everytime, for any repairs done! I'm impressed how the owner is at ease offering his honest advice to all the customers esp. women who don't understand much about cars !!! It's a reflection of his wide knowledge and experiences, combined with excellent team of mechanics...you deaerve more than 5 stars

Thanks so much Merian! As always you’re one of the best people and it’s always such a pleasure to service your cars! Your love for us means the world

- Island Car Care Corp
5

Danny and the team aren't exactly cheap but they aim to do a thorough job and try to update you every step of the way. I'd probably recommend you to do the fuel injection cleaning on your own but the other prices for engine tune up, spark plugs, and ignition coil were fair.

Hey Ting, thanks for the honest review! Love that and appreciate the 5 stars! I always value doing great work above all else since safety and reliability aren’t something you can almost get right. Therefore I make sure I have a great staff and use the best parts available. In addition I care a tremendous amount about the customers who choose our shop and give as much care and attention to all aspects of the repair process. Thanks for being a great customer and for leaving us this great review!

- Island Car Care Corp
5

Thanks so much Kenneth! Appreciate the high score!!

- Island Car Care Corp
5

Thank you so much Paul and hoping you enjoy the rest of the summer!

- Island Car Care Corp
5

Just like to say this place is great. Great owner who takes his time to explain what my problem was and did not hesitate to get the problem fixed. Great mechanics,very experienced and we're also very good. I would highly recommend anyone to them. I will give them 5 Stars anytime. Kudos to Danny the boss,Peter,Mike and Jose the mechanics. Great Job

Thank you so much Peggy for the kind words and the 5 stars! We are very grateful!

- Island Car Care Corp
1

For 2001 Mercedes: Driven through large puddle of water. An initial determination should have been made by a car professional that the cost was not worth it to make the car operational. Specifically, by starting the car by charging the old battery or letting me bring the free replacement and running diagnostic on check engine line FIRST not last would have led me to conclude it was not worth $2994 let alone another $1394 that one HONEST step DONE FIRST NOT LAST would have revealed to JUNK and minimize my cost on labor to probably $500 and no parts. Instead, they did a part by part strategy to rebuild the car that would have cost me $10,000 and still no guarantee. Took 16 hours of labor -$2550 to diagnose and replace parts mercedes key $750 (old key worked with charged battery), alternator $641 (old one worked but didn’t charge battery which I told them ahead of time, new battery $310, (told them dead due to sitting and the free replacement of my battery wasn’t acceptable bc they didn’t like that brand), water pump $181, Idle pulley $77, Drive belt $69, Thermostat $88, Coolant $44 and reveal why check engine light is on for -$2200 in parts. But, needs another $2994 from check engine light reveal plus $1341 for brake booster to make the car operate (maybe). THAT COULD HAVE BEEN DETERMINED IN THE FIRST DAY OF THE FIRST HOUR OF DIAGNOSTICS AT A TOTAL COST OF $155 LABOR!!! I blame myself for trusting them. But, I’m going to have the NYS Attorney General’s Office review what took place as I’m out $5000+ and still have a car that doesn’t operate properly… CONTRARY to the “Owner’s Response”- THE TRUTH is that I wanted the car to function or junk it. The cheapest easiest way to make that determination was to do check engine light FIRST NOT LAST which revealed a $$$ amount that would have justified junking it and replacing it. But, per the “honest” Owner it’s all my fault and while I have $5000 to get scammed out of I don’t have money to buy another vehicle. CLEARLY, The Owner wanted to string me along fixing a part here and there to see if the car works at some unknown point in time which is great for the Owner because he thought I was some uneducated fool. In fact, he wanted another $5000 to fix more parts with no guarantee the car would function or pass NYS Inspection. I listed the parts and labor accurately and gave my OPINION how they should have proceeded to make an INITIAL DETERMINATION to proceed with repairs or junk it. UPDATE: The car is dead and the $750 key didn’t work which is no surprise given the battery light error was ON when the car was picked up and shown to the Owner. I wasn’t going in for a simple oil change or other minor job warranting 5 stars. I needed an honest expert mechanic. I foolishly relied on the company’s unanimous 5 star company page which obviously was manipulated as the owner failed to post my 1 star review. I hope the NYS Attorney Generals Office expedites their investigation…

Wow... unreal... truth is you just cant make some people happy. After all the effort I did to explain to you and to save you money... the hours trying to resolve issues at no charge to you because the car has so many problems and this is the thanks??? Its ok John, I hope that leaving this review makes you feel a little better but you, me and the mechanic who spent hours tirelessly working on your car knows the truth as well. We had multiple discussions about the value of the car and you said you have no other option and YOU WANT TO FIX IT. How can I determine value when the car came on a tow truck completely dead? Its not possible. Lastly, regarding the key and battery... you went through water, not me. You're the one who knew the key was empty inside, not me so please do not blame us for your issue. I understand you're not happy because the cost to repair but that is sometimes the case when expensive cars get old. The parts to fix are still expensive. If I have the time I'll post the pages of text messaging explaining everything and you thanking me and asking me for everything, asking me to do stuff for free, etc....

- Island Car Care Corp
1

For 2001 Mercedes: Driven through large puddle of water. An initial determination should have been made by a car professional that the cost was not worth it to make the car operational. Specifically, by starting the car by charging the old battery or letting me bring the free replacement and running diagnostic on check engine line FIRST not last would have led me to conclude it was not worth $2994 let alone another $1394 that one HONEST step DONE FIRST NOT LAST would have revealed to JUNK and minimize my cost on labor to probably $500 and no parts. Instead, they did a part by part strategy to rebuild the car that would have cost me $10,000 and still no guarantee. Took 16 hours of labor -$2550 to diagnose and replace parts mercedes key $750 (old key worked with charged battery), alternator $641 (old one worked but didn’t charge battery which I told them ahead of time, new battery $310, (told them dead due to sitting and the free replacement of my battery wasn’t acceptable bc they didn’t like that brand), water pump $181, Idle pulley $77, Drive belt $69, Thermostat $88, Coolant $44 and reveal why check engine light is on for -$2200 in parts. But, needs another $2994 from check engine light reveal plus $1341 for brake booster to make the car operate (maybe). THAT COULD HAVE BEEN DETERMINED IN THE FIRST DAY OF THE FIRST HOUR OF DIAGNOSTICS AT A TOTAL COST OF $155 LABOR!!! I blame myself for trusting them. But, I’m going to have the NYS Attorney General’s Office review what took place as I’m out $5000+ and still have a car that doesn’t operate properly… CONTRARY to the “Owner’s Response”- THE TRUTH is that I wanted the car to function or junk it. “I had no other options” is another fabrication. If I had “no money” how have I have I paid off the credit card with your scam charges. We will let the NYS AG and Chase deal with your WRITTEN responses. The cheapest easiest way to make that determination was to do check engine light FIRST NOT LAST which revealed a $$$ amount that would have justified STOPPING ALL WORK and junking it. But, per the “honest” Owner it’s all my fault and while I have $5000 to get scammed out of I don’t have money to buy another vehicle. CLEARLY, The Owner wanted to “string me along” with a “carrot and stick” con job of fixing a part here and there to see if the car might work at some unknown point in time which is great for the Owner because he thought I was some uneducated fool. In fact, he wanted another $5000 to fix more parts with no guarantee the car would function or pass NYS Inspection per the bottom of the invoice. I listed the parts and labor accurately and gave my OPINION how they should have proceeded to make an INITIAL DETERMINATION to proceed with repairs or junk it. UPDATE: The car is dead and the $750 key didn’t work which is no surprise given the battery light error was ON when the car was picked up and shown to the Owner. I wasn’t going in for a simple oil change or other minor job warranting 5 stars. I needed an honest expert mechanic. I foolishly relied on the company’s unanimous 5 star company page which obviously was manipulated as the owner failed to post my 1 star review. I hope the NYS Attorney Generals Office expedites their investigation…run from this repair shop unless you just need a simple oil change. It’s funny how Mr. Skip the engine light until last which would have stopped all work chooses to flood this place with 5 star reviews. Newsflash it’s not a defense to fraudulent inducement!!!

Wow... unreal... truth is you just cant make some people happy. After all the effort I did to explain to you and to save you money... the hours trying to resolve issues at no charge to you because the car has so many problems and this is the thanks??? Its ok John, I hope that leaving this review makes you feel a little better but you, me and the mechanic who spent hours tirelessly working on your car knows the truth as well. We had multiple discussions about the value of the car and you said you have no other option and YOU WANT TO FIX IT. How can I determine value when the car came on a tow truck completely dead? Its not possible. Lastly, regarding the key and battery... you went through water, not me. You're the one who knew the key was empty inside, not me so please do not blame us for your issue. I understand you're not happy because the cost to repair but that is sometimes the case when expensive cars get old. The parts to fix are still expensive. If I have the time I'll post the pages of text messaging explaining everything and you thanking me and asking me for everything, asking me to do stuff for free, etc....

- Island Car Care Corp
5

Thank you so much for leaving us 5 stars Edward!

- Island Car Care Corp
Island Car Care Corp is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Island Car Care Corp (718) 447-8917 if you have any issues in accessing any area of our website.