5

5

Sandy is always helpful

1

I reported Danny to the DMV complaint department about unsuspected charges which I brought to Danny's attention, his response was defensive, shady saying to me that he's unknowledgable about my car in order to properly service my vehicle, didn't mention that before I dropped off my vehicle, Danny got caught in his lies from the Inspector of the DMV and found multiple inaccuracies in the bill in other words double dipping, after going through the bill and itemizing each item that's when the Inspector realized Danny wrongfully overcharged me by $955.57 which I got refunded back through the DMV Inspector handed me the refund check, thank you Department Of Motor Vehicle for helping me settle with this issue, thank you Inspector Castellano!!!

Just to set the record straight.... The facts are you had a vehicle that was serviced elsewhere that had modified your suspension and your tire/wheel setup. You came in complaining about the other 2 shops that you had worked with stating they were theives and they dont know what they are doing. We identified a few issues with your steering and suspension. We repaired by replacing the necessary parts. In your car there was a bunch of rusty parts which made the job take longer than expected (and we told you about this during the process as well). You said yes to everything and thanked me and couldnt stop saying how you'll be coming to us for everything. I also recall when I called you to explain things you thought I was telling you to come get the car and you mentioned that you could not get it because you just took some mushrooms and edibles and you cant function. In addition to all this once we completed the work you said there was a noise. We went for multiple road tests and later found that a previous place who worked on your car put 2 different size front sway bar links. This was the cause of noise when you hit bumps. I charged you a discounted rate for all of that and I also gave you a discount on the bigger part of the work (10% to be exact) which you failed to mention and unfortunately I failed to write on the invoice which is why the inspector gave you that amount in refund. I think you are one of these people who do this type of thing wherever you go and Im happy to not have to deal with you any longer. I hope who ever reads this review by you as well as my reply recognizes that there are people out there who you can never make happy no matter what. You are one of those people.

- Island Car Care Corp
5

I am so happy with Island Car Care. They exceeded my expectations with their professionalism, honesty, respect, and kindness. Island Car Care gave me the time I felt that I needed.

Thank you so much Annie for sharing your experience. It’s the best feeling when we hear that our customers are happy with our work! Thank you for leaving this review and hope to see you again next time.

- Island Car Care Corp
5

5

5 star. I repeat 5 star. Island car care really stepped up and helped me out in my time of need. My car broke down in the morning. Not only were they able to fix my car (bolt joint, struts and axles) immediately, they were able to identify other things that needed work. The crew was very nice and understanding during my crisis and let me tell you it was a mini crisis for me. Danny's hospitality was outstanding. I didn't feel like a number, he treated me like a person. He allowed me to see all the new parts being installed onto my car and he helped me understand how to better take care of my car. Even though I live in NJ, he will be the shop I trust all my vehicles to from now on. Thank Hashem for bring you to help me.

Hey Otis, thank you so much for this really amazing review! Im so glad to hear that you are super happy with our work and believe me that means the world to me and my guys. Thank you again and wishing you all the best! Call me anytime if I can help you with anything car related!

- Island Car Care Corp
5

Thank you for the 5 stars!

- Island Car Care Corp
5

Maintaining an old car can be frustrating, my patience that things will get better had taught me a lot in my life..The support and wonderful jobs that Danny and his team do to my Land Cruiser was amazing! The idea of giving up made me sad, worried but when I was test driving long distance, feeling the smoothness and power, I smiled and I know the repairs were perfectly done I'm happy and safe, this car worth to keep... Thanks Island Car Care for being there.

5

Great service with the right price

Thanks so much Hany! We love to help amazing people like you! Thank you for your trust

- Island Car Care Corp
5

Thank you for the 5 stars Karintha!

- Island Car Care Corp
Island Car Care Corp is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Island Car Care Corp (718) 447-8917 if you have any issues in accessing any area of our website.